During a meeting between you and a co-worker, he or she moves a chair from behind the desk and asks you to sit down to discuss something. You could interpret this nonverbal communication to mean: (check one)
Correct Answer :
He or she is ready to listen to you attentively.
When a person crosses his or her arms during a conversation, this is an indication that: (check one)
Correct Answer :
He or she is ready to listen to you attentively.
Nonverbal communication skills are important to be a good communicator. (check one)
Correct Answer :
True
______means ‘language is full of technical or special words.
Correct Answer :
Jargon
_____ refers to the communication that is within the organization and is designed to not reach outside the organization
True
______means ‘language is full of technical or special words.
Correct Answer :
Jargon
_____ refers to the communication that is within the organization and is designed to not reach outside the organization
Correct Answer :
internal communication
In seminars or conferences during board meetings or presentations, participants are advised/requested to switch off phones. This is to remove one of the common barriers to the listening process. Select the barrier.
internal communication
In seminars or conferences during board meetings or presentations, participants are advised/requested to switch off phones. This is to remove one of the common barriers to the listening process. Select the barrier.
Correct Answer :
Physical distraction
The main objective of ______ is to develop teamwork, and promote group coordination within an organization
Physical distraction
The main objective of ______ is to develop teamwork, and promote group coordination within an organization
Correct Answer :
horizontal communication
Organisations use ______ communication to announce Information and provide instructions to subordinates by superiors.
horizontal communication
Organisations use ______ communication to announce Information and provide instructions to subordinates by superiors.
Correct Answer :
Written
_____ are documents presenting a compilation of facts or several options and related conclusions and recommendations
Written
_____ are documents presenting a compilation of facts or several options and related conclusions and recommendations
Correct Answer :
Reports
The main purpose of _______ is to provide feedback on several areas of organizational functioning.
Reports
The main purpose of _______ is to provide feedback on several areas of organizational functioning.
Correct Answer :
upward communication
upward communication
A holiday is declared in organizations by______.
Correct Answer :
a notice
Fill up the blank:
(1) _____is a greeting to the receiver from the sender’s end.
(2) A letter without a ___ does not hold any value. So, the sender must check it before he dispatches the letter.
a notice
Fill up the blank:
(1) _____is a greeting to the receiver from the sender’s end.
(2) A letter without a ___ does not hold any value. So, the sender must check it before he dispatches the letter.
Correct Answer :
(1) Salutation (2) Signature1
Which of the following communication type offers the advantage of accuracy, record and goodwill, and image building?
(1) Salutation (2) Signature1
Which of the following communication type offers the advantage of accuracy, record and goodwill, and image building?
Correct Answer :
written communication
Circulars are announcements that are_____
written communication
Circulars are announcements that are_____
Correct Answer :
widely circulated among the members concerned
A Seminar is ______.
Correct Answer :
a structured meeting with an educational purpose
widely circulated among the members concerned
A Seminar is ______.
Correct Answer :
a structured meeting with an educational purpose